Access Portal

Please Contact Us prior to clicking Connect.

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  1. Navigate - Once you are on the phone with us, click the Connect button above to be brought to the Access Portal.
  2. Join- You will be given an access code over the phone. Enter the access code into the box on the screen, then click Join.
  3. Download - First time users will see a download popup  appear asking to install/run a "ScreenConnect Client Installer" (returning customers should not see any popups). Please allow the installer to run.
  4. Sit Back - Once installed and we have connected to your computer, we will address your issue while staying on the phone with you.

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